Phoenix Hotel, San Francisco - Reviews, Room Options & Prices 2025

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About the Hotel

601 Eddy St, San Francisco, California, United States, 94109

The Phoenix Hotel, a 1950s motor court hotel, has served as a haven for musicians and travelers. Located in San Francisco's Tenderloin district, it boasts a rich rock 'n' roll history. The hotel features a chic yet unpretentious atmosphere, combining original art with modern upgrades.

Location

Situated at the heart of downtown San Francisco, The Phoenix Hotel is bordered by the vibrant Tenderloin district and the Civic Center. It is within walking distance of key attractions, making it convenient for both leisure and business travelers. Staff members are knowledgeable about local hotspots, including music venues and dining options. The location allows easy access to public transportation and nearby historic sites, enhancing the visitor experience.

Rooms

The Phoenix Hotel offers 41 standard rooms, all featuring floor-to-ceiling windows that overlook the central pool area. Each room is outfitted with modern amenities, including 42-inch flat-screen TVs with DirecTV and an array of film channels. Crisp white bed linens, whitewashed walls, and electric blue headboards give the rooms a contemporary touch. Guests can enjoy a welcoming ambiance with original pop art prints that reflect the hotel's rich history.

Eat & Drink

Chambers Eat + Drink offers a lively dining experience, with a seasonal menu by Chef Anthony Tadeo available for dinner and weekend brunch. The on-site bar provides a selection of cocktails and bar snacks that can be enjoyed poolside. Rare vinyl LPs decorate the walls, enhancing the venue's atmospheric vibe. Dining can be experienced indoors or in the lush courtyard, which is a highlight of the hotel.

Leisure & Business

The hotel's centerpiece is its palm-fringed heated pool, providing a relaxing space for guests to unwind. Daytime DJ sets and dancing are organized by the pool on weekends. The hotel provides free parking and offers weekday passes to a nearby Japanese spa for added relaxation. Chambers also hosts a variety of events promoting community and engaging with the local arts scene.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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King Room Pool View

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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King Room Disability Access

Max:

2 persons

23 m²

Bed options:

1 King-size bed

Garden view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Centre

San Francisco 1.0 km

Airports

San Francisco International (SFO) 21.7 km

Oakland International (OAK) 32.3 km

Train

Caltrain - 4th & King Street Station 2.2 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 25 per day

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
ATM/Cash machine
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Services

Dry cleaning
Shops/Commercial services
Happy hour

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Fax/Photocopying

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Shallow end

Room features

Heating
Garden furniture

Bathroom

Free toiletries
Sink

Media

Flat-screen TV

Room decor

Carpeted floor

Location

601 Eddy St, San Francisco, California, United States, 94109

Map view

601 Eddy St, San Francisco, California, United States, 94109

City landmarks

Harbour

Pier 39

3.0 km

Monument

Lombard Street

2.1 km

Shopping Area

Union Square

1.3 km

Grant Avenue

Chinatown

2.2 km

Tower

Coit Tower

2.4 km

Museum

Asian Art Museum

810 m

Cable Car

Cable Car Museum

2.3 km

Market

Ferry Building

2.6 km

Gallery

San Francisco Museum of Modern Art

1.7 km

Historic Site

Painted Ladies

2.1 km

Museum

Contemporary Jewish Museum

1.5 km

Harbour

Fisherman's Wharf

2.8 km

Island

Alcatraz Island

4.9 km

Church

Grace Cathedral

1.4 km

Event hall

Moscone Center

1.5 km

Museum

Children's Creativity Museum

1.7 km

Park

Mission Dolores Park

2.7 km

Mall

Westfield San Francisco Centre

1.0 km

Theatre

War Memorial Opera House

790 m

Bridge

Golden Gate Bridge

6.7 km

Bush St What3words: ///also.secret.ever

Dragon's Gate

1.4 km

Church

St. Patrick's Catholic Church

1.5 km

Museum

Museum of the African Diaspora

1.5 km

Museum

Exploratorium

2.7 km

Church

Old Cathedral of Saint Mary

900 m

Mall

Metreon

1.4 km

Gallery

Xanadu Gallery

1.5 km

Fountain

Lotta's Fountain

2.9 km

Nearby

Public Building

San Francisco City Hall

580 m

Monument

Pioneer's Monument

390 m

Restaurants

Saigon Sandwich Shop

80 m

560 Larkin St

Mangosteen

20 m

601 Larkin St

L & G Vietnamese Sandwich

20 m

602 Eddy St

Golden Lotus

100 m

631 Larkin St

KFC

120 m

691 Eddy Street

Turtle Tower Restaurant

120 m

645 Larkin St

The Chairman Truck

120 m

670 Larkin St

Them Ky

160 m

717 Ellis St

Zen Yai Thai

280 m

771 Ellis St

Bang San Thai Cuisine

270 m

791 Ofarrell St

Piccolo Italia Pizza

240 m

799 Ofarrell St

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

8.6

Location

7.0

Service

9.4

Dining

7.4

4.5/5 based on 1463 reviews

#28 of 246 hotels in San Francisco based on Tripadvisor

Georgia

United Kingdom, March 2025

6.8/10

My stay at the Phoenix Hotel was enjoyable overall, thanks to the friendly staff, spacious rooms, and central location. However, the surrounding Tenderloin area was unsettling at times, particularly at night. While I appreciated the convenient dining options and the inviting pool, some issues with noise and accessibility in the hotel need addressing.

Rooms

8.0

The room I stayed in was spacious and clean, and I loved the retro vibe it offered. However, noise from neighboring rooms was a bit disruptive, particularly at night. The bathroom fan was quite loud, which made it challenging to use during late hours.

Service

9.0

The staff were super friendly and helpful throughout my stay. They went out of their way to ensure I felt welcome and accommodated my requests with a smile. Check-in was smooth, and they even offered recommendations for dining in the area.

Location

7.0

The hotel is in a great spot for exploring San Francisco, with many attractions within walking distance. However, the Tenderloin neighborhood had its challenges, including a lot of homeless individuals and some unsavory sights, which could be a concern for some travelers.

Dining

6.0

While the hotel offered decent coffee and pastries, I found the breakfast options limited. Still, there were many great restaurants nearby, making it easy to find a good meal.

Facilities

8.0

The hotel featured a heated pool which looked inviting, and the common areas had a fun, relaxed vibe. I enjoyed the heated cabañas for evening gatherings.

Riley

United Kingdom, January 2025

7.4/10

My stay at Phoenix Hotel was nice, thanks to the vibrant atmosphere and friendly staff. The rooms were clean and cozy, though I did notice some noise from the courtyard late at night. The location is a mixed bag; while the excitement of the surrounding area is palpable, it can feel a bit sketchy at times.

Rooms

8.0

The room was spacious and clean, equipped with all the necessary comforts like coffee and tea facilities. However, noise from the courtyard could be distracting.

Service

9.0

The staff were incredibly friendly and accommodating, making me feel welcomed throughout my stay.

Location

6.0

While the neighborhood has a gritty reality with visible homelessness and drug issues, I never felt threatened. Just be careful if you're out alone at night.

Dining

7.0

There were lovely touches like coffee, pastries, and fruit available, though dining options nearby were limited.

Facilities

8.0

The hotel offered great amenities, including a nice pool and parking right in front, making my stay comfortable.

Jennifer

United Kingdom, January 2025

5.8/10

My stay at the Phoenix Hotel was awesome! The outdoor space with the pool was a highlight, especially since it's super rare in San Francisco. The neighborhood might be gritty, but inside the hotel feels like a cool, welcoming retreat. The staff were super friendly, although the area can be a bit rough, which might not be everyone's cup of tea.

Rooms

10.0

The rooms were trendy and comfortable, though some fittings looked a bit worn. I really appreciated the retro style, and the beds were comfy enough for my family of four.

Service

10.0

The staff were amazing—friendly and helpful throughout my stay. I felt well taken care of, especially by the manager, Orlando, who went above and beyond.

Location

8.0

The hotel is in the Tenderloin area, which can be a little daunting. However, I felt safe and actually enjoyed the edgy vibe it brought to my experience. It's a quick jog to Union Square, so it’s handy for sightseeing.

Dining

10.0

Breakfast was nice and convenient, with to-go options that suited us perfectly while heading out for the day. I also checked out Chambers for some great drinks and snacks.

Facilities

10.0

The courtyard is great for hanging out with regular DJ events adding to the relaxed vibe. Plus, the parking lot felt secure, very important in the city.

Lily

United Kingdom, January 2025

5.6/10

Staying at the Phoenix Hotel was quite the experience. While the surrounding Tenderloin District was a bit rough with some homeless presence and unsightly sidewalks, the hotel itself felt like an oasis. The staff were genuinely friendly and helpful, and I appreciated the unique character of the place, though the heated pool could have been warmer for my taste.

Rooms

8.0

My room was spacious and adorable, but I did find it a bit minimalist. I liked having a fridge for my drinks, and the shower was great, but a bit more storage in the bathroom would have been nice.

Service

9.0

The service was uniformly wonderful. I had a great chat with a staff member who even helped print documents for me. They were always welcoming and genuinely seemed interested in making my stay enjoyable.

Location

6.0

While the hotel is located in a very seedy area of San Francisco, it feels completely separated from the chaos once you're inside. I wouldn't recommend walking around after dark, but during the day, I felt okay moving about.

Dining

7.0

I didn't try the restaurant or brunch during my visit, but I did enjoy cocktails at the bar one evening. The drinks were good, though I was a bit disappointed that the bar wasn't open on Monday when I wanted to unwind by the pool.

Facilities

8.0

I loved the fresh ambiance by the pool area and the outside fire, and the hotel had some lovely character. But the pool water could have been a bit warmer, and I wished there were more amenities available on Sundays and Mondays.

Jackson

United Kingdom, December 2024

6.4/10

I had a nice stay at the Phoenix Hotel, with its historic charm and a laid-back vibe. The staff made me feel welcomed, and the room was clean and spacious, although the neighborhood felt a bit sketchy at times. The pool area was a highlight, offering a nice escape after exploring the city. Overall, it's a unique option for those looking to experience San Francisco beyond the usual tourist spots.

Rooms

9.0

The King Room I stayed in was spacious, clean, and well-maintained, complete with cozy robes. I appreciated the thoughtful amenities, although some rooms have big glass fronts that may affect privacy.

Service

10.0

The staff were friendly and helpful, greeting me by name and sharing great local recommendations. Check-in was smooth, and they provided cold water when I arrived feeling unwell.

Location

8.0

While the Tenderloin district feels a bit rough, I found it had its own character. I felt safe once inside the hotel, but staying aware of my surroundings was key when walking around.

Dining

7.0

The hotel offers complimentary coffee and snacks, though I was disappointed by the lack of in-room coffee amenities. The lobby had a cute vibe with some cool merch for sale.

Facilities

9.0

The pool area was a great feature, kept heated and enjoyable for lounging. I liked the overall eclectic charm of the hotel, with nice spaces to relax and unwind.